Privacy Policy

DFMPower Limited (“DFMPower”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal data collected through www.dfmpower.com (“the Website”). This Privacy Policy explains how we collect, use, retain, disclose,
and safeguard personal information in accordance with applicable data protection laws.

1. Categories of Data We Collect:

We may collect the following types of personal data:
• Identification data (name, email address, company, job title) submitted via contact forms.
• Communication data (messages, inquiries, support requests).
• Technical data (IP address, browser type, device type, operating system, session data, referring URLs).
• Usage data (pages viewed, interactions, access times, clickstream behavior).
• Cookie and tracking data (see Cookie Policy).

2. Purpose and Legal Basis for Processing

We process personal data for the following purposes:
• To operate and maintain the Website.
• To respond to inquiries, support requests, and business communications.
• To send updates, marketing communications, or newsletters (only with explicit consent).
• To analyze Website performance and improve user experience.
• To maintain security, prevent fraud, and comply with legal obligations.

Legal bases include consent, legitimate interest, performance of a contract, and compliance with law.

3. Data Sharing and Processors

We may share data with:
• Hosting providers and IT service companies supporting Website operations.
• Analytics providers for performance monitoring.
• Legal authorities when required by law or to protect DFMPower’s legal rights.
All third-party processors are required to adhere to strict confidentiality and data protection standards.

4. International Data Transfers

Where data is transferred outside your region, we ensure appropriate safeguards such as:
• Standard contractual clauses (SCCs).
• Adequacy decisions.
• Contractual and technical protections ensuring equivalent data security.

5. Data Security Measures

We implement administrative, technical, and physical safeguards including:
• Encryption, secure servers, and firewalls.
• Access controls and role-based authorization.
• Routine security audits and vulnerability assessments.
Despite our efforts, no system is fully secure; users acknowledge inherent internet risks.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described or to comply with legal, regulatory, or contractual obligations.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:
• Access your personal data.
• Correct or update inaccurate information.
• Request deletion (“right to be forgotten”).
• Restrict or object to processing.
• Withdraw consent at any time.
• Request data portability.
Requests may be submitted to: data.officer@dfmpower.com or info@dfmpower.com.

8. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect children’s data.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on the Website.

10. Contact Us

Questions or concerns may be directed to: data.officer@dfmpower.com or info@dfmpower.com.